Privacy policy
Last updated: July 21, 2025
Thana.World
At Thana.World, your privacy is of utmost importance. This Privacy Policy outlines how your personal information is collected, used, and protected when you visit or make a purchase from our website. By accessing or using this site, you agree to the practices described herein.
- Information We Collect
When you visit the site, place an order, or subscribe to our newsletter, we may collect the following information:
- Full name
- Billing and shipping addresses
- Email address
- Phone number (if provided)
- Order details and purchase history
- IP address and browser/device information
- Usage data via cookies and analytics tools
We do not store or have access to your credit/debit card information. All transactions are securely processed via Shopify’s PCI-compliant payment gateways.
2. Legal Basis for Processing (GDPR Compliance)
If you are located in the UK or the European Economic Area (EEA), our legal basis for collecting and processing your data is as follows:
- Contractual necessity: To fulfill and deliver your order
- Legitimate interests: To improve website performance, prevent fraud, and provide customer service
- Consent: For newsletter subscriptions and marketing communications
- Legal obligation: Where required by law (e.g., tax or customs compliance)
3. How We Use Your Information
Your information is used solely for:
- Processing and fulfilling your orders
- Communicating with you about your purchase or inquiry
- Providing customer support
- Sending marketing communications (only if you opt in)
- Website analytics and performance optimization
- Compliance with applicable laws and regulations
4. Sharing Your Information
We may share your personal data with trusted third parties for essential business operations, including:
- Print-on-demand production partners (for fulfillment)
- Shipping carriers (for delivery)
- Shopify and integrated analytics/payment processors
- Email marketing platforms (e.g., Mailchimp, if applicable)
Your data is never sold, leased, or shared for advertising purposes outside the Thana ecosystem.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes stated above, unless a longer retention period is required by law (e.g., accounting or legal reporting obligations).
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and track aggregated user behaviour. You can disable cookies in your browser settings. Some site functionality may be limited if cookies are disabled.
7. Your Rights
Under applicable data protection laws (including the UK GDPR and EU GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please email hello@thana.world with your request. We respond within 30 days.
8. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data, including secure servers, encryption, and limited access by authorized personnel only.
9. International Transfers
If you access this site from outside the UK, be aware that your data may be processed in the UK or by third-party providers operating in other jurisdictions. Where required, we ensure such data transfers comply with legal safeguards (e.g., Standard Contractual Clauses).
10. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our business practices or legal requirements. The latest version will always be available on this page. Continued use of the site after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this policy, please contact:
Email: hello@thana.world
Business Owner: Thaismina Kennedy Mangue
Operating Name: Thana.World
This policy is governed by the laws of the United Kingdom.